Return Policy
At SupermotoHelmets.com, we strive to provide you with a seamless shopping experience. As an affiliate store, we partner with trusted retailers and manufacturers to bring you a wide range of helmets and gear. Please note that we do not directly handle product sales or returns. All purchases made through our website are processed by our affiliate partners.
To ensure clarity and satisfaction, we encourage you to review the return policies of the retailer or manufacturer from which you made your purchase. Below is a general guide to assist you:
How to Initiate a Return
- Identify the retailer or manufacturer from which you purchased the product. This information can typically be found on the order confirmation email or receipt provided by the affiliate partner.
- Visit the retailer’s website to review their return and exchange policies. Each partner may have unique guidelines, timeframes, and conditions for processing returns.
- Follow the instructions provided by the retailer to initiate the return. This may involve completing a return request form, providing proof of purchase, or contacting their customer service team.
Important Notes
- Eligibility: Return eligibility, refund amounts, and shipping costs are determined by the retailer's policies. Please ensure you comply with their terms, such as returning the product in NEW CONDITION & IN ITS ORIGINAL PACKAGING.
- Exchanges: If you wish to exchange a product, the process will depend on the retailer’s specific guidelines which is 30 DAYS.
- Processing Times: Refunds and exchanges are processed by the affiliate retailer and may take up to 14 DAYS to complete.
Need Assistance?
If you have any questions or need help locating the retailer’s return policy, feel free to contact us at https://supermotohelmets.com/contact. While we cannot process returns on your behalf, we are happy to guide you through the process.